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How to Hire the Right Professional Janitorial Company

Updated: Oct 19, 2023

1. Introduction

We’ve all heard the saying, “Cleanliness is next to godliness,” and this couldn’t be truer when it comes to maintaining a business. A clean workspace isn’t just eye-pleasing; it’s crucial for the well-being and productivity of your employees. That’s where professional janitorial services come in. The key, however, lies in choosing the right company for the job, especially if you’re in the Greater Jackson, Mississippi area.

2. Understanding Your Needs and Listing Down Your Requirements

Assessing your needs is vital before diving headfirst into hiring a professional janitorial service. This section will guide you through listing your specific cleaning requirements, determining how often you’ll need the assistance, and identifying any unique cleaning needs. Tailoring these elements to your situation ensures you won’t end up with a one-size-fits-all solution that may not fully address the unique characteristics of your business.

2.1. Frequency of Service

How often you need a professional cleaning service ties back to your type of business. For instance, healthcare facilities may require more frequent service than a small office. Churches, especially those with routine weekly services and community events, may also have unique cleaning needs that require specialized attention. The frequency of cleaning can vary significantly across businesses, with some needing daily cleaning, others weekly, bi-weekly, or even monthly, depending on the type of activity and foot traffic involved.

2.2. Special Cleaning Needs (If Any)

Have unique needs like high-ceiling dusting or carpet cleaning? Make sure the service you’re eyeing can handle them. For a deeper understanding of how to tailor cleaning services to your unique needs, check out our other blog post, “A Closer Look at Our Services: Tailoring Janitorial Solutions to Your Needs,” on our website.

3. Research and Recommendations

The importance of doing your homework cannot be overstated when it comes to selecting a professional janitorial service that’s both reliable and reputable; this involves conducting online research, seeking recommendations from trusted peers, and scrutinizing customer reviews. Here is what people are saying about HBS.

3.1. Online Research

The digital world is a treasure trove of information. When you search online for professional janitorial services, you’ll find various options, including Highland Building Services. We’re proud to boast a 5-star rating on Google, and we’re also active on LinkedIn and Facebook. Plus, we’re more than happy to share recommendations from our current clients to help you make an informed decision.

3.2. Asking for Recommendations from Peers

Sometimes, the best advice comes from those who have been there and done that. Don’t hesitate to ask around. As this blog mentioned above, we’re more than happy to share recommendations from high-profile people in our community whom you’d recognize endorsing our services.

3.3. Checking Reviews and Testimonials

Let’s be honest, customer reviews can be as enlightening as entertaining. They can provide some real insights into a company’s pros and cons. Feel free to check out our reviews on LinkedIn, Google, and Facebook, or give us a call at (601) 668-8375 to learn more about our services.

4. Experience and Expertise

4.1. Company’s Experience in the Industry

In the cleaning industry, experience counts. Look for companies that have been around for a while, like Highland Building Services, which has served the Greater Jackson, Mississippi, area since 2014. Our cleaning company firmly believes in putting SERVICE FIRST for our customers!

4.2. Training and Expertise of Staff

Check what kind of training the cleaning staff has undergone. Is the janitorial company an expert in what they do?

At Highland Building Services, we ensure our staff are well-trained and equipped with the expertise to provide top-notch service. We pride ourselves on our low staff turnover, a testament to how well we treat our team. We’re selective in our hiring process; most of our staff come through personal connections to our existing team, ensuring that we have quality people taking care of your spaces.

4.3. Types of Services Offered

From deep cleaning to pest control, what services does the company offer? Make sure the professional janitorial company meets your specific needs. Suppose you’re interested in learning more about what HBS provides. In that case, you can fill out the “Contact Us” form below for a FREE estimate or check out our blog post “A Closer Look at Our Services: Tailoring Janitorial Solutions to Your Needs” for a detailed list of our services. Additionally, we’re well-connected in the industry, so even if we don’t offer a specific service you’re looking for, we likely know the right people who can help.

5. Customization and Flexibility

5.1. Customized Cleaning Plans

One size doesn’t fit all. A good cleaning service should be willing to customize a plan for you. At Highland Building Services, we take it a step further by visiting your place of business to provide an accurate FREE estimate. This process allows us to tailor a specific cleaning program based on the frequency and any special needs you might require.

5.2. Flexibility in Scheduling

Do you have a meeting at three but need your office cleaned by five after the session? Flexibility in scheduling is essential. In the janitorial services sector, we often work behind the scenes—most likely cleaning when you’re not around, making us incredibly flexible. Whether you’re present or not, our goal is to make you feel comfortable, and you can trust us to get the job done right. We are also very process-oriented, employing a thorough and systematic approach to ensure we get it done right every single time.

6. Conclusion

Cutting corners is not an option when it comes to maintaining a professional, clean environment for your business. You need a janitorial service that aligns with your needs, values quality and operates transparently and reliably.

HBS understands the importance of cleanliness in any business setting and is committed to offering tailored, top-quality service here in Jackson, Mississippi. We’re not just another janitorial company but a partner you can trust.

From our experienced and well-trained staff to our flexibility and focus on customization, we have all bases covered to ensure your utmost satisfaction.

Don’t just take our word for it—check out our glowing 5-star Google reviews, browse through our active social media profiles, and even get to know the high-profile members of our community who can vouch for our services. We’re only a phone call or a “Contact Us” form away from helping you keep your workspace pristine. Feel free to reach out for a FREE, accurate estimate tailored just for you.

In the end, while we hope you choose Highland Building Services (HBS) for your professional janitorial needs, we understand if you opt for a different service. Regardless, we stand behind our promise of being a cleaning company that believes in SERVICE FIRST for our customers!

Additional Tips

  • Always check the contract carefully before signing.

  • Ask for a trial period if possible.

Questions to Ask a Potential Janitorial Service Provider

  • What kinds of cleaning products do you use?

  • Can you provide references?

  • How long have you been in business?

  • What are your hiring practices?

What to Avoid While Choosing a Janitorial Service Company

  • Don’t go for the cheapest option available. Trust is important.

  • Avoid companies that don’t offer custom cleaning plans.

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Contact Us

We’re a cleaning company that believes in SERVICE FIRST for our customers! If we can assist you and your facility, please contact us at (601) 668-8375 or by email on the form below. We look forward to hearing from you.

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Highland Building Services
290 Commerce Park Drive

Suite A
Ridgeland, MS 39157


Mailing Address

P.O. Box 537
Madison, MS 39130

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