Question 1

What types of services do we offer?

Accepted Answer

At Highland Building Services, we offer a comprehensive range of cleaning and maintenance services designed to keep your commercial facility in top condition. Our main services include:

• Professional Janitorial Services: For cleanliness, hygiene, and regular maintenance of your facilities.
 • Carpet Cleaning: To ensure a dust-free and clean environment in spaces with carpeting.
 • Tile & Grout Cleaning: Designed to revitalize the aesthetic of your tile surfaces.
 • Hard-Surface Floor Maintenance: Aimed at preserving the beauty and durability of your hard floors.

We are committed to providing professional, detail-oriented, and reliable service tailored to meet your specific needs.

Question 2

What size and types of spaces does your cleaning service accommodate?

Accepted Answer

Whether you have a small 1,000 sq ft office needing weekly cleaning or a large 100,000 sq ft multi-tenant commercial space requiring daily upkeep, we offer the right cleaning solutions for you.

Question 3

Do you offer specialty cleaning services?

Accepted Answer

Yes, in addition to our standard janitorial services, we offer a range of specialty cleaning options, including:
 • Carpet Cleaning: For a dust-free and clean environment.
 • Tile & Grout Cleaning: To revitalize your property's aesthetic.
 • Hard-Surface Floor Maintenance: To preserve the beauty and durability of your floors.

We also provide:
 • Post Construction Cleanup
 • Move In/Move Out Cleaning
 • Window Washing
 • Pressure Washing Exteriors
 • Light Commercial Maintenance
 • Janitorial Service / Supply Consulting
 • Junk Removal

Our goal is to be your all-inclusive solution for all your commercial cleaning needs.

Question 4

Which areas do you serve in the Greater Jackson, Mississippi region?

Accepted Answer

Highland Building Services is proud to offer our comprehensive cleaning and maintenance services to the following counties in the Greater Jackson, Mississippi area:

• Madison County (Madison, Gluckstadt, Ridgeland, Flora, Canton)
 • Hinds County (Jackson, Clinton, Byram, Raymond, Terry, Utica)
 • Rankin County (Brandon, Reservoir, Pearl, Flowood, Richland)

We are committed to providing exceptional service tailored to the needs of our clients in these regions.

Question 5

Are your employees insured and background checked?

Accepted Answer

Yes, all employees at Highland Building Services are thoroughly vetted for your safety and peace of mind. We take the following steps to ensure the highest quality of service:

• Legal Employment Status: Every member of our staff is legally authorized to work in the United States and is e-verified.
 • Insured and Bonded: Our company carries comprehensive insurance, and our employees are bonded, adding an extra layer of protection for our clients.
 • Background Checks: Each prospective employee undergoes a rigorous background check before joining our team.

The stringent vetting process is one of the reasons our services may be priced higher than our competitors. However, it is an investment we willingly make to ensure the security and satisfaction of our clients.

Moreover, our team is notably stable; we have low turnover, which we attribute to our positive work environment and strong internal recommendations for new hires. Most of our employees are hired based on the recommendations of existing staff, meaning they often have a personal relationship and a level of trust even before joining the company. This fosters a culture of reliability and professionalism, aligning with our core values: Detail-orientation, Professionalism, and Reliability.

By choosing HBS, you're not just investing in cleanliness but also in safety, trust, and a high caliber of service.

Question 6

Can I get a FREE estimate?

Accepted Answer

Absolutely! At Highland Building Services, we offer FREE Estimates to all our potential clients. You have multiple options to request your free estimate:

• Contact Form: Simply fill out the contact form available on this page of our website, and one of our team members will get back to you promptly.
 • Email: Feel free to reach out to us via email at dwright@highlandbuildingservices.com (mailto: dwright@highlandbuildingservices.com)for an estimate or more information on our services.
 • Phone: You can also call us directly at (601) 668-8375 (tel:+16016688375)to set up an appointment for your free estimate.

We understand that every cleaning need is unique, and our free estimate aims to provide a customized cleaning solution tailored to your specific requirements.

Question 7

Do you handle commercial cleaning differently from residential cleaning?

Accepted Answer

At Highland Building Services, we specialize exclusively in commercial cleaning services. We DO NOT offer residential cleaning. Our focus allows us to tailor our methods and products specifically for commercial facilities.

Question 8

How do you handle sensitive areas like bathrooms and kitchens?

Accepted Answer

Sensitive areas like bathrooms and kitchens require specialized attention to ensure cleanliness, hygiene, and safety. At Highland Building Services, we provide "Complete care for the most essential rooms" in your facility.

• Bathrooms:
Our comprehensive restroom maintenance includes thorough sanitizing and disinfecting of toilets, urinals, sinks, and high-touch areas. We also handle floor mopping, mirror cleaning, and restocking of essential supplies.

• Kitchens:
We prioritize sanitation and cleanliness in kitchen areas, focusing on surfaces that come into direct contact with food. This includes countertops, sinks, and appliances, all cleaned and disinfected using safe, eco-friendly products.

Our well-trained staff follows strict cleaning protocols, ensuring that these crucial areas are clean, safe, and ready for use.

Question 9

What is the difference between a custodian and a janitor?

Accepted Answer

The terms are often used interchangeably, but custodians generally have a broader range of responsibilities. The specific roles can vary depending on the organization. Here's a general distinction:

• Janitor: Primarily focused on cleaning and basic maintenance tasks, such as sweeping, mopping, and restroom upkeep.
 • Custodian: Performs cleaning duties like a janitor but may also handle minor repairs and general building maintenance.

For inquiries or to schedule a FREE Estimate, feel at liberty to fill out the contact form on our website, call us at (601) 668-8375,(tel:+16016688375) send an email to dwright@highlandbuildingservices.com, (mailto: dwright@highlandbuildingservices.com)or connect with us on our social media platforms: Facebook (https://www.facebook.com/highlandbuildingservices.com)and LinkedIn.(https://www.linkedin.com/company/11294208/admin/feed/posts/)

Question 10

What should I do if I have allergies or sensitivities?

Accepted Answer

If you have specific allergies or sensitivities, please notify us when scheduling your service. We'll tailor our cleaning products and methods to meet your needs. Your health and comfort are our top priorities.

Call Us Today at 601.668.8375

Areas We Service

Madison County

Hinds County

Rankin County

Request Your Estimate Today!